Acceptance of these terms
These Terms of Use ("Terms") are a binding agreement between you and Scoutlor ("Scoutlor", "we", "us", or "our") governing your access to and use of the Scoutlor platform, websites, apps, and services (together, the "Platform"). By creating an account or using the Platform, you agree to these Terms and to our Privacy Policy.
If you do not agree to these Terms, do not use the Platform.
Eligibility
You must be able to form a binding contract to use the Platform. If you are under 18, you may use the Platform only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf and takes responsibility for your use.
You agree to provide accurate, current, and complete information and to keep it up to date.
Your account
You are responsible for the activity that happens under your account and for keeping your login credentials secure. Notify us immediately if you suspect unauthorised use. You may not share your account, impersonate anyone, or create an account on someone else's behalf without authority.
Membership and payments
Some features of the Platform require a paid membership. By subscribing, you agree that:
- Fees, billing cycles, and what each plan includes are shown at checkout before you pay.
- Memberships renew automatically at the end of each billing cycle unless you cancel beforehand.
- You can cancel at any time from your billing settings; your membership stays active until the end of the current paid period.
- Refunds are available within 7 days of any payment; after that, payments are non-refundable for partial periods. See our Refund Policy for details.
- We may change prices or plans, and will give you reasonable notice before changes affect you.
Payments are handled by our third-party payment provider. We are not responsible for errors caused by your payment method or provider.
Refunds and cancellations
You can request a refund within 7 days of any payment, including renewals, and we will refund it in full. After the 7-day window, payments are final and we do not refund partial billing periods or unused time.
- You can cancel anytime from your billing settings; your membership stays active until the end of the current paid period and then stops renewing.
- If you were charged in error, or a technical fault on our side prevented you from using a paid feature, contact us and we will review it.
- Nothing here limits refund or cancellation rights that cannot be waived under applicable law.
See our Refund Policy for full details. For billing questions, email billing@scoutlor.com from the address on your account, with your name and the date of the charge.
Identity verification
To keep Scoutlor trustworthy, we verify the identity of athletes and may verify scouts, clubs, and agents. You agree to provide genuine documents and information for verification. Submitting false, altered, or stolen documents is a serious breach of these Terms and may result in immediate termination and, where appropriate, referral to the authorities.
Acceptable use
When using the Platform, you agree not to:
- Post content that is false, misleading, unlawful, defamatory, hateful, or infringing.
- Harass, abuse, threaten, or exploit any other user, including minors.
- Misrepresent your identity, credentials, achievements, or affiliation.
- Scrape, copy, or harvest data from the Platform without our written permission.
- Upload viruses or malicious code, or attempt to disrupt or gain unauthorised access to the Platform.
- Use the Platform for any purpose other than its intended athlete-discovery use.
Your content
You keep ownership of the profile information, videos, photos, and other content you upload ("Your Content"). You grant Scoutlor a worldwide, non-exclusive, royalty-free licence to host, store, display, and share Your Content as needed to operate and promote the Platform and connect you with scouts, clubs, and agents.
You are responsible for Your Content and confirm you have the rights to share it. We may remove content that breaches these Terms or the law. You can delete Your Content or your account at any time, after which we will stop displaying it, subject to our Privacy Policy and any legal retention requirements.
Connections and conduct
Scoutlor introduces athletes to scouts, clubs, and agents, but we are not a party to any relationship, trial, contract, transfer, or agreement that results from those connections. You are responsible for your own dealings with other users and should carry out your own due diligence before acting on anything you find on the Platform.
Our intellectual property
The Platform, including its software, design, logos, and the "Scoutlor" name, is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-transferable licence to use the Platform under these Terms. You may not copy, modify, or create derivative works from the Platform without our permission.
Suspension and termination
You may stop using the Platform and close your account at any time. We may suspend or terminate your access if you breach these Terms, create risk or legal exposure, or if we discontinue the Platform. On termination, your right to use the Platform ends, though provisions that by their nature should survive - such as content licences, disclaimers, and limitations of liability - will continue to apply.
Disclaimers
The Platform is provided "as is" and "as available". While we work hard to make Scoutlor reliable and trustworthy, we do not guarantee that you will be discovered, signed, or contacted, that the Platform will be uninterrupted or error-free, or that any information posted by other users is accurate. To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these Terms.
Limitation of liability
To the fullest extent permitted by law, Scoutlor and its team will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, opportunities, or data, arising from your use of the Platform. Our total liability for any claim relating to the Platform will not exceed the amount you paid us in the twelve months before the claim arose.
Governing law
These Terms are governed by the laws of the State of Israel, without regard to conflict-of-law rules. The competent courts of Tel Aviv-Jaffa will have exclusive jurisdiction over any dispute, unless mandatory law in your place of residence provides otherwise.
Changes to these terms
We may update these Terms from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Your continued use of the Platform after the changes take effect means you accept the updated Terms.
Contact us
Questions about these Terms? Reach us at legal@scoutlor.com.